Shipping policy

Order Processing

All orders are processed within 1–3 business days, excluding weekends and holidays.
Once your order has been processed, you will receive a confirmation email with tracking details.

Shipping Locations

Currently, FANDMAX ships only within the United States.

Shipping Methods & Delivery Times

Delivery times may vary depending on your location and selected shipping method.

  • Standard Shipping: 5–10 business days

  • Expedited Shipping (when available): 3–5 business days

Shipping costs are calculated at checkout based on your location and selected shipping option.

Order Tracking

Once your order ships, a tracking number will be sent to your email.
Please allow 24–48 hours for tracking information to update in the carrier’s system.

Shipping Delays

While we strive to deliver orders on time, shipping delays may occur due to factors beyond our control, including carrier delays, weather conditions, or high-volume periods.
FANDMAX is not responsible for delays caused by shipping carriers.

Incorrect Shipping Address

Please ensure your shipping address is entered correctly at checkout.
FANDMAX is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Stolen Packages

FANDMAX is not responsible for lost or stolen packages once the carrier marks the order as delivered.
If your package is marked as delivered but cannot be located, please contact the shipping carrier directly using your tracking number.

Need Help?

If you have any questions regarding shipping, please contact us at:
📧 info@fandmax.com